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The average duration of a Standard YahClick installation is 4 hours, this includes:

  • the mounting of brackets
  • pointing of the transmitter
  • cabling and connection to the customer’s computer or network.

Standard Installation

The installation price includes the installation of the CPE and accessories, but does not include travel and accommodation. If the preparation of the customer’s premises required special preparations or it was a complex installation, the customer will be liable for that additional cost.

Installation price includes:

Travel cost within 25 km radius from the installer's premises. Excluded: travel and accommodation further than 25 km. This cost will be quoted and settled between customer and installer as follows:

  • Installation through a Vox Certified Installer ( does not include sub-contracting or use of local personnel)
  • Installation to an outside wall as determined during the site survey.  Antenna must be mounted 1,5m and higher from the ground.  Installations higher than 3m are non-standard.  Wall mounts can only be mounted to surfaces or building materials that can support the wall mount.

The Customer Premises Equipment (CPE) consist of:

  • Satellite dish ( 74cm, 98cm or 120cm dishes)
  • Standard Trimast wall mount bracket for 74cm and 98cm dishes only.
  • LNB (Transmitter/Receiver Unit,  TxRx 1 or 2 Watt)
  • Hughes HN9260 or HN9460 Indoor Routers
  • 10 x RG-6 Compression Connectors (10 pcs.)
  • Insulation Tape (3m)
  • Tie Wraps
  • Installation Cable RG6 – 20M which the Installer will supply
  • Wall jack, which the Installer will supply
  • The installer will supply the following as part of the CPE and Installation which form part of the Standard Installation fee
    • Installation Cable (RG6) – 20M
    • Grounding blocks and ground wire
    • Roll bolts
    • Silicone for sealing
    • Site survey, which form part of the installation
  • Grounding according to regulations.  The installer will supply grounding blocks and cable
  • Weather insulation
  • Testing of connectivity and capture of data in the Onsite Verification Tool (OVT) using an installer Laptop
  • Connecting the system to one computer
  • Demonstrate the YahClick system is operational by browsing the internet.  The setup of any additional service or products is non- standard and for the account of the customer
  • Download the End User Portal software, set it up for the subscriber and demonstrate it

Non-Standard Installation

A Non-Standard Installation can be defined as conditions where work is performed outside the definition of a Standard Installation

The following are Non-Standard Installation items:

  • Preparation of the installation site, contractors work, ground works, removal of trees
  • Safety of the site, people and equipment
  • Sites with no line of sight to the satellite that required fabricated mounts
  • Sites in estates where the rules are not clear or it may take time and a process to determine
  • Rental property and landlord has not approved installation yet. 
  • Installations higher than 3m or sites where special health and safety regulations are required
  • Site where trenching work is needed
  • Installation sites in or on high-rise buildings
  • Roof Mounts, pole extensions, single pole mounts, Non-Pen Mounts
  • Earth spike, where necessary
  • More than the standard length (20M) of cable or RG11 cable is required
  • Drilling through more than 1 outer wall
  • Configuration of the customer’s Local Area Network
Rates for Non-Standard Installation items
Description of Non-Standard itemCost (Vat Inclusive)
Additional Travel Charge

R5.13 /km

Additional RG6 cable required

R15.00 per meter

Additional RG11 cable required

R20.00 per meter

Additional Wall Mount Extension 150cm x 60mm


Additional Wall Mount Extension Clamp for 60mm pipe


Pole Mount with struts for 74/98cm Dish – exclude concrete and labour


Pole Mount with struts for 120cm Dish – exclude concrete and labour


Non-Penetrating Mount 74/98


Non-Penetrating Mount 120cm


Follow up visit to Site

R456 plus R5.13 /km

Additional Labour

R399 per hour


Customer Responsibilities

The customer is responsible for the following:

  • Serviceable Computer as specified to connect to
  • Availability of electricity,  customer to provide surge protected 220V Mains Supply at the premises ( surge protector or UPS)
  • Safety of the site, installation team and equipment
  • Permits and or zoning variances where applicable
  • Travel and accommodation
  • To prepare the site for a safe installation
  • Non-Standard installation 
Outdoor Equipment Installation

The following are important with regards to the positioning of outdoor equipment installation:

  • Antenna should have line of sight to the satellite at installation and in future
  • The mount and underlying structure must hold the antenna pointed towards the satellite even in severe conditions
  • The site should be easy to access for installation and routine maintenance

Antenna Placement Considerations.  We recommend the following for the antenna location:

  • Aesthetics  -  Antenna placement must be relatively inconspicuous to building visitors and compatible with the appearance of the building and surrounding community
  • View – Antenna view of satellite must be guaranteed currently as well as in future.
  • Strength – The mount and underlying structure must hold the antenna pointed towards the satellite even in severe conditions
  • Safety – The site should be easy to access for installation and routine maintenance, allow operation without jeopardizing people or the building
  • Cost – When selecting a site, cost should be minimised  (high cost items are long cable runs and site inaccessibility.


Contact Us

Tel:  +27 (0) 87 151 0000
Co-ordinates: -26.13623, 28.07039
Address: Rutherford Estate,
1 Scott Street, Waverley, 2090

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